Business Talk by President Tony Khoo.

“So long as there is a structure and there are people inside of it, that is where facility management has a role. We connect the facility with the people,” said International Facility Management Association (IFMA), Singapore Chapter, President Tony Khoo.

The misconception, though, is that facility management is just about cleaning and maintenance.

“That is only a small part of what we do. Our role is to support the requirements of our tenants, such as being able to maintain operations 24 hours a day without downtime. The operations are different for different types of buildings and a facility manager will need to understand this,” clarified Tony. read more

IFMA SG Partner Live webinar – Practical Maintenance Management Tips from First National Bank

Join Planon on June 22 for a case study webinar with Michael Miller, the Database Project Coordinator at First National Bank.

He will share how this financial services company has been transitioning from ineffective spreadsheets to an efficient reactive maintenance regime.

In this 45-minute webinar, you will learn about:

  • 10 common business issues from not having the basics in place
  • 4 steps to avoid these problems
  • How First National Bank handles reactive maintenance work orders for 400 banking locations across multiple states
  • Michael’s recommendations for other organisations looking to build a strong maintenance foundation.

This global webinar is being held on June 22 at 22:30 PM SGT.

Reserve my spot!

If this time does not work for you, register anyway and the recording will be sent to you afterwards. read more

IFMA SG Partner: 5th Annual Customer Experience Management Asia, 12 – 14 September 2017, Singapore, Marina Bay Sands

In an increasingly transparent world where information flow is fast and limitless, it is extremely hard for organizations to withstand the onslaught of heightened expectations from an increasingly sophisticated, heterogeneous and demanding customer. Delivering great customer-experience (CX) is and will never be an easy task. As modern consumers demand and expect more, organisations need to be agile, flexible and resourceful in order to keep pace with changing needs.

With that in mind, the agenda this year will equip you with just that! We reviewed what it meant to be customer-centric in the digital age. We investigated effective omni-channel strategies and how to better capture your customers’ voice. We explored leveraging big data and digital technologies to improve CX delivery. read more

IFMA SG Partner: ISPE Singapore Conference and Exhibition 2017 23 – 26 August 2017 Suntec Singapore Convention & Exhibition Centre

Organised by the Singapore affiliate of the International Society for Pharmaceutical Engineering (ISPE), this annual meeting is open to all pharma and bio manufacturing Professionals. It is the must-attend industry event which highlights best practices, technology and services from manufacturing facility design to finished product.
This year’s theme will be “Innovating for Next Generation Pharma Manufacturing”.
2017 Conference Tracks to include:
• Regulatory and Compliance
• Applied GMP
• Commissioning and Qualification
• Lab Analytical Technology
• Cleaning Validation
• Utilities Risk Management
IFMA members can enjoy exclusive Association Rates for this event! Please contact Mr. Whiz Chua for more details. read more

IFMA SG Partner: 3rd Annual Infrastructure Project Financing

Event name: 3rd Annual Infrastructure Project Financing

Date: 24th – 26th July 2017

Location: Singapore

Event URL:

Exploring new trends in infrastructure financing in order to identify possible partnerships and capitalise on future opportunities

Join marcus evans’s 3rd Annual Infrastructure Project Financing 3-day conference to examine the critical issues in global infrastructure and project financing, read more

IFMA SG Partner: Office Expo Asia (OEA)

Office Expo Asia (OEA) 2017

Disruptive Innovations; Transformational Workplace Change

Being the 360-degree event for all office elements, Office Expo Asia (OEA) embodies the optimisation of the work environment, efficiently bringing out ideas and solutions for decision makers to work with.


26 July – 28 July (Wed – Thu): 11.00am – 7.00pm; 28 July (Fri): 11.00am – 6.30pm


Level 1, Hall A

Marina Bay Sands, Sands Expo & Convention Centre

10 Bayfront Avenue, Singapore 018956 read more

IFMA SG Partner: Singapore International Robo Expo 2017, 2 – 3 November in Marina Bay Sands

Singapore International Robo Expo (SIRE) is poised to be the next global marketplace to discover business opportunities, projects and funding availabilities for the adoption of robotics solutions. SIRE provides the platform for government, private sectors, research and academia to share, address economic and social challenges, co-create solutions and forge partnerships. SIRE is about collaboration, business investment, networking, and access to market intelligence.

IFMA SG Facility and Educational Tour to CleanTech One
Title: IFMA SG Facility and Educational Tour to CleanTech One

Date: 19 May 2017, 2pm

Coordinators: Philip, James, Mark, Sherlyn, Whiz

JTC CleanTech One

The gateway into CleanTech Park, the 37,500-sqm JTC CleanTech One is a living capsule that is both efficient and sustainable, demonstrating that environmental sustainability is economical and can be easily applied to everyday life. Its green features, including energy-efficient LED lighting, sensor-controlled dimming and switching capabilities and solar panels, translate to cost savings for the eco-friendly community.​

Key Features

·       Passive building design that utilises natural lighting and ventilation.

·       LED light fittings as the major light fittings.

·       Energy Monitoring System (EMS) with mini weather station on the rooftop to provide better measurement and analysis in addition to the standard Building Management System (BMS) provision.

·       Harvesting of rain water and recycling of grey water for irrigation and toilet flushing.

·       Water sensitive urban planning with extensive provision of bioswales, biotopes, and rain garden.

Site visit agenda

·       Sharing of JTC journey towards Integrated Facilities Management

Ø  Strategies

Ø  Training

Ø  Technologies deployed

·       Site tour


Register here

Note, it will be on a first come first serve basis, hence please RSVP.

Cut off date; 30 April 2017

IFMA SG Webinar: Internet of Things (IoT) series in Facility Management, 2nd May 2017, 3pm
IFMA Singapore Strategy and Innovation Committee is working with members of the Internet of Things (IoT) Asia to educate the facility management professionals. Programme Outline •Introduction to Internet of Things (IoT)
  • –Overview
  • –Benefits
•IoT Applications •Implementing IoT in Facility Management
  • –Challenges & Objectives
  • –Procurement Considerations
  • –Examples
Synopsis:  The Internet of Things (IoT) is an important technology in Singapore push towards a Smart Nation. It cuts across almost every industries including Consumer, Industrial, Commercial, Automative and many others. For Smart Building IoT, sensors data sent to the Internet (Cloud) for powerful data analytic that improves operational efficiencies and provide better experience for tenants. As such, it allows the creation of smart buildings that are better aligned with the priorities of property owners and managers. Projections for the impact of IoT are impressive with as many as 100 billion connected IoT devices and a global economic impact of more than $11 trillion by 2025. This seminar is suitable for Facilities Manager to gain a basic understanding of IoT, its applications and implementation in Facility Management. Participants will be able to learn what to consider in procuring IoT through understanding the challenges & objectives of their project. Presenter Profile: Vinson Chua is the Vice President of Marketing at Lumani, a open IoT Platform developer for Smart Building IoT known as LumaZones. The company’s patented Automatic Switch Mode technology used Artificial Intelligence to allow Autonomous Operation of Lighting and Air-Con for commercial and industrial properties to achieve further savings at the Air Side. He has more than 20 years experience in the sales and marketing technology products and solutions in the Asia. Register and RSVP at